Privacy Statement for ifm e-shop (Hong Kong)

ifm electronic (HK) Limited (hereafter ifm) is a subsidiary of ifm electronic gmbh, Friedrichstrasse 1, 45128 Essen, Germany.

ifm is committed to comply with Hong Kong's data protection law, the Personal Data (Privacy) Ordinance (PDPO) and its data protection principles (DPP):

1. Personal data has to be collected in a lawful and fair way - for a purpose directly related to functions or activities of the data user. Data subjects need to be notified of the purpose and the type of recipient to whom the data may be transferred. Data collected should be necessary and not excessive (DPP1 – Data Collection Principle).
2. Personal data has to be correct and should not be kept for longer than necessary to fulfil its purpose (DPP2 – Accuracy & Retention Principle).
3. Personal data has to be used for the purpose for which the data is collected or for a directly related purpose, unless voluntary and explicit consent with a new purpose is obtained from the data subject (DPP3 – Data Use Principle).
4. The data user has to take practical steps to safeguard personal data from not authorised or accidental access, processing, erasure, loss or use (DPP4 – Data Security Principle).
5. A data user is obliged to establish personal data policies and practices known to the public regarding the types of personal data it holds and how the data is used (DPP5 – Openness Principle).
6. A data subject is entitled to get access to its personal data and to make corrections if it is inaccurate (DPP6 - Data Access & Correction Principle).

All members of the ifm – group of companies may keep and use your personal details for the purposes of providing services to you.

In addition we may need to disclose your details to organisations working on our behalf anywhere in the world (for example, credit reference agencies, mailing houses and call centres). If you do not want your personal details disclosed to other organisations please contact ifm in writing to: Unit 1002-04, 10/F, Tower 2, Metroplaza, 223 Hing Fong Road, Kwai Chung, N.T., Hong Kong, or emailing to: info.hk@ifm.com .

We may send you details of products and services offered by the headquarters that may interest you. If you do not want to receive those please contact ifm in writing to: Unit 1002-04, 10/F, Tower 2, Metroplaza, 223 Hing Fong Road, Kwai Chung, N.T., Hong Kong, or emailing to: info.hk@ifm.com .

ifm is committed to safeguarding your privacy online. Please read the following policy to understand how your personal information will be treated when you use or register on the ifm e-shop.

ifm e-shop collects information in several ways:

Some personal information is gathered when you register. During registration, ifm e-shop asks you for a username, password, security password, your name, telephone number, fax number, email address, company name, address, company's area of business, job technology, job function, purchasing influence, number of employees in your company, your primary product interest and how you heard about the site.

We may also record some details of how you use the site, such as adverts you click on, products you search for, products you purchase, and information you download. If you accessed this site following a search on the internet, we may record the search you undertook and how it relates to your use of this site.

We may keep copies of information you submit when you send email feedback to the site, ask a technical question, or report a problem. If you contact ifm e-shop in writing we may keep a record of that correspondence. ifm e-shop also occasionally asks users to complete surveys that we use for research purposes.

What does ifm do to protect your personal data online?

ifm always aims to deliver the highest level of service and security to our customers and ifm e-shop has been specifically designed with security in mind.

Your ifm e-shop account information and ifm e-shop personal profile are password-protected so that you and only you have access to this personal information. You may edit your ifm e-shop account information and ifm e-shop personal profile by using your ifm e-shop user name and password and by clicking on “My Account – Personal Data” on your home page navigation bar. We recommend that you do not divulge your password to anyone. ifm e-shop will never ask you for your password in an unsolicited phone call or in an unsolicited email.

What are cookies and how does ifm e-shop use them?

If you log-in to the site using a username and password, your browser may alert you to the fact that a cookie is being sent to your PC. This is a permanent cookie and is used the next time you visit ifm e-shop. It identifies you to our server so that we can display web pages which are more relevant to your needs.

If you use a database on the website to find and download product data, your browser may again alert you that a cookie is being sent to your personal computer. This data is not stored on your hard drive. Its purpose is simply to allow the data server to verify your data during your use of ifm e-shop. The cookie will be deleted when you end using the server.

If you accessed this site following a search on the internet, your browser may again alert you to the fact that a cookie is being sent. This cookie will be stored on your hard drive. The purpose of the cookie is to monitor the effectiveness of the keywords we submit to search engines on the internet and to better understand and serve our users as described in How does ifm e-shop use my information?

How does ifm e-shop use my information?

ifm e-shop uses your information for the purposes of order fulfilment, occasional direct marketing activities (see What are my choices regarding collection, use and distribution of my information?), for the administration of prize draws and competitions you may enter, and to provide you with customised and relevant information on your home page when you visit the site.

ifm e-shop also does research on our users' demographics, interests and behaviour. We do this to better understand and serve our users and to review, develop and improve the products and services we offer.

Who is collecting information?

The personal information you provide to this site is collected by ifm and its third party agents.

Please be aware that ifm e-shop has links to other sites which may collect personally identifiable information about you. The information practices of those web sites linked to ifm e-shop are not covered by this privacy statement.

With whom does ifm e-shop share my information?

ifm electronic (HK) Limited is a subsidiary of ifm electronic gmbh. ifm may share information collected about you via the ifm e-shop web site with other members of the ifm – group of companies. The ifm – group of companies will never sell, rent or give away information that personally identifies customers to third parties except where elements of the business have been outsourced and the provision of such information is required for the provision of the service to you. Under such circumstances, the security and confidentiality of personal information would form a part of the legal agreement between us and the supplier. From time to time, we may release aggregated and anonymised marketing statistics to business partners, or may use these in press releases, advertising, or published reports. We would only personally identify you or any other customer in such press releases, advertising, or reports with your prior consent. ifm may also disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) ifm's rights or property, other ifm e-shop users, or anyone else that could be harmed by such activities. In addition ifm may disclose user information when the law requires it.

What are my choices regarding collection, use and distribution of my information?

ifm e-shop may, from time to time, send you email regarding our products and about ifm. In addition, we may occasionally send you direct mail about products and About ifm that we feel may be of interest to you. Only ifm e-shop or its agents will send you these direct mailings.

If you do not wish to receive details of these other offers then please contact ifm by either writing to: Unit 1002-04, 10/F, Tower 2, Metroplaza, 223 Hing Fong Road, Kwai Chung, N.T., Hong Kong, or emailing to: info.hk@ifm.com .

What is ifm e-shop's policy on allowing me to update, correct or delete my personally identifiable information?

You may edit your Personal Profile information at any time by clicking on “My Account – Personal Data”  on your home page navigation bar. If you have forgotten your password, or have any other problems accessing the site, please contact the ifm e-shop (852) 3528 0462.

If you have forgotten your password, or have any other problems accessing the site, please contact ifm by either writing to: Unit 1002-04, 10/F, Tower 2, Metroplaza, 223 Hing Fong Road, Kwai Chung, N.T., Hong Kong, or emailing to: info.hk@ifm.com .

Additional Information

If you need additional information regarding this privacy statement or to ifm´s privacy policy in general or if you wish to complain or if you wish to execute your above mentioned rights derived from the PDPO, please contact ifm by either writing to: Unit 1002-04, 10/F, Tower 2, Metroplaza, 223 Hing Fong Road, Kwai Chung, N.T., Hong Kong, or emailing to: info.hk@ifm.com .

Status of this privacy statement: 11/27/2024.