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Return of goods: It's as simple as that!

You can return your ordered goods to us within 6 weeks from the day of delivery – and it is very simple:

  1. Fill in the returns form and the declaration of decontamination.
  2. Prepare the goods for shipping. Enclose the returns form and the declaration of decontamination with the shipping pack.
  3. Return the goods to us with sufficient postage.
  4. We will refund your money after the returned goods have been fully checked and your return has been processed.

Important note:

We can only accept returned items that are complete, undamaged and in their original packaging. Data carriers that are shrink-wrapped and/or sealed must be unopened. We charge a handling fee of 90 € per unit for the extra effort involved in checking safety-related products.