Return of goods: It's as simple as that!
You can return your ordered goods to us within 6 weeks from the day of delivery – and it is very simple:
- Fill in the returns form and the declaration of decontamination.
- Prepare the goods for shipping. Enclose the returns form and the declaration of decontamination with the shipping pack.
- Return the goods to us with sufficient postage.
- We will refund your money after the returned goods have been fully checked and your return has been processed.
Important note:
We can only accept returned items that are complete, undamaged and in their original packaging. Data carriers that are shrink-wrapped and/or sealed must be unopened. We charge a handling fee of 90 € per unit for the extra effort involved in checking safety-related products.