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Terms & Conditions

Terms and conditions

1. General terms and conditions
It shall be deemed that you have accepted our general terms and conditions once you confirm your order through e-shop.

2. Limited warranty
ifm electronic Co., Ltd. guarantees that all products on sale are free from material and process defects. All products can be returned to us within 5 years from the date of shipment with freight prepaid in case of any product failure. We will conduct a professional inspection to ascertain the cause of the failure and issue a fault report. For any quality problem, we will replace it free of charge. 

3. All other warranties excluded
The parties hereto agree that the only compensation to the customer is that ifm electronic Co., Ltd. shall repair or replace the defective products according to the contract. The customer agrees that there is no claim for other compensation and that in no event shall ifm electronic Co., Ltd. be held liable for any accidental or indirect loss, including (but not limited to) loss of income, loss of time, loss of personal property, customer's liability to others or all other types or forms of indirect loss and financial loss. 

4. Exclusion of all other compensation and limitation of seller's liability
The parties hereto agree that the only compensation to the customer is that ifm electronic Co., Ltd. shall repair or replace the defective products according to the contract. The customer agrees that there is no claim for other compensation and that in no event shall ifm electronic Co., Ltd. be held liable for any accidental or indirect loss, including (but not limited to) loss of income, loss of time, loss of personal property, customer's liability to others or all other types or forms of indirect loss and financial loss.

5. Severability
The invalidity or unreasonableness of any term of this agreement shall not affect the validity of the remaining provisions, that is, the terms of this agreement are severable. 

6. Time limit for the commencement of legal proceedings
Legal action for breach of this sales agreement or any warranty herein, or any other legal action arising out of this agreement must commence within 1 year as of the date when the claim, demand or cause of action is brought up, otherwise it will be permanently prohibited. 

7. Modification and cancellation
No modification of technical specifications or cancellation of orders is allowed without the consent of ifm electronic Co., Ltd.
If we determine that the normal function and use of the product will not be hindered, we may accept modifications to the technical specifications, subject to a separate agreement.
We charge a fee for technical specification modifications and order cancellations, the amount of which depends on how the order is going when we receive a written application for a modification or cancellation.

8. VAT
The price quoted by the company does not include 13% VAT. Therefore, in addition to the price specified in this agreement, VAT shall be paid by the buyer and we will provide a 13% VAT special invoice. 

9. Transportation
We shall not be held responsible for any delay in transportation or delivery due to wars, earthquakes, fires, all force majeure events, other accidental or non-accidental causes beyond our control. Besides, while our goal is to ensure that all deliveries are completed within the stipulated date under the contract, we are unable to ensure on-time delivery and we shall not be held responsible for the unavoidable delays in such cases. Claims are not accepted, unless otherwise filed within 30 days as of the date on which the goods are received. 

10. Return of goods
In no circumstances is the customer allowed to return goods, unless written authorization and shipping instructions are received from ifm electronic Co., Ltd. 

11. Price
When the price of the product in the sub-order rises, the customer will be protected in full amount and the price will not go up automatically. When the price of the product in the order falls, the customer is not entitled to request a price reduction for the goods that are not shipped.

Terms and conditions are provided on China official website to facilitate verification when making a contract.